Cybercrime Specialist

Cybercrime Specialist

Phone scams come in many forms. Fraudsters can impersonate tech support, charity organizers, health insurers, and family members at risk.

it’s easy to see why phone scammers like to go online. Over the past 12 months, Americans have lost $29.8 billion to phone scams, with the average financial loss jumping 43%.”

—Timothy Benson

SOFIA, BULGARIA, March 14, 2022 / — Phone scams have been around for ages. And over time, they grew too. A recent report from the Federal Trade Commission indicates that they received approximately 1.4 million scam complaints in the first four months of 2021. When contacted, nearly 2 in 5 cases, the phone was the way crooks have entered to deceive people.

Once phone scammers put people online, they used false promises, threats, aggressive sales pitches to extract personal information they could use to steal money or identity .

Timothy Benson, chief analyst at, a cybercrime service for online scam victims, says, “It’s easy to see why phone scammers like to go online. Over the past 12 months, Americans have lost $29.8 billion to phone scams, with the average financial loss jumping 43%.”

Account collection specialist Peter Thompson adds: “Technology has made illegal work easier. With sleazy operators and automatic dialers, robocalls have exploded in number. Easily available deception tools can confuse caller IDs and spoof business numbers or customer service numbers.

Warning signs of a phone scam:
Phone scams can take many forms. Scammers can impersonate government officials, charities, tech experts, fundraisers, and financial companies. But one thing remains common to all their forms; phone scams tend to convince listeners to pay in a specific way. Here’s how to recognize them:

Lucrative prize: Phone scammers always keep a lucrative prize at the end to lure victims. They will attempt to create a fake storyline to portray the person on the other end of the call who has a lot to gain. They will somehow convince the listener to provide personal information or pay compensation to win the prize.

Scare tactics: Scammers may pretend to be law enforcement and threaten victims with arresting the targets, fining them, or having them deported if they don’t pay the requested amount. But this is just one of the scare tactics phone scammers use to get victims to pay in a hurry. Also, real law enforcement never calls or threatens citizens.

In March 2022, a 56-year-old resident of Raymond had a traumatic experience when he accidentally sent $38,000 to a scammer over the phone.

The victim received a call from someone posing as an employee of a federal government agency. As informed by police, the scammer told the victim that he was working with the US Department of Social Security and was trying to protect the potential target’s account from seizure by the Drug Enforcement Administration.

The scammer on the phone convinced his target to withdraw $38,000 and put the amount in Bitcoin. The victim ended up sending the amount to a bitcoin account provided by the scammer.

This is a lesson for millions of users who communicate with their phones every day. Experts suggest “being patient when someone calls unexpectedly saying they want to help but instead start threatening”.

Sense of urgency: Most legitimate businesses give customers time to think about an offer before they can commit. Thus, it is advisable to “never act under pressure”.

Scammers can request money through gift cards: Gift cards are a great way for phone scammers to avoid getting caught in legal cases. And it’s often difficult to track money sent by wire transfer, putting money on someone’s gift cards, prepaid cash, or through money transfer apps.

Asking for sensitive information: Never share sensitive information such as social security numbers, phone numbers, email IDs related to bank accounts to someone who calls unexpectedly.
What if you pay money to a scammer over the phone?
There are several ways a victim may have sent money to scammers. And each channel usually follows a different procedure to collect the money. If victims lack adequate knowledge, they can also engage credible fund recovery companies.

When paying by credit/debit card: consumers can request a stop transaction by contacting the credit/debit card company. They can also call the bank immediately. Consumers may be asked to provide details of scams and require a “chargeback” to reverse charges.

Contact the card issuing company immediately when you have paid the amount through gift cards, cash top up cards or prepaid cards. Tell the company how the scammer got the money? They may be able to repay the amount. The sooner the victim acts, the better their chances of being able to seek money recovery services.

When money is paid by wire transfer: Call the company immediately and report the scam to federal agencies, local law enforcement, or cyber cells.
When money is paid through money transfer apps: Contact the money transfer app company linked to a credit/debit card. And also, call the credit card company.

When the money is paid using remote access: It is possible that the scammers have convinced the targets to share their computer screens using remote desktop applications. If this happens, disconnect the computer from the network. Run a scan quickly and remove anything that identifies as a problem.

Contact fund recovery companies: If victims have lost money and are looking to recover their lost funds, they should call fund recovery companies to streamline their efforts with the victims’ requirements. A good name in the field is

About is committed to providing the most accurate tracing service for victims of online scams. enables and simplifies the process of tracking down cybercriminals and helps recover funds and create an atmosphere conducive to a negotiated settlement. For more information, please visit

Peter Thompson
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